Complex problems are rarely solved with simple solutions!!
Our focus is on delivering high quality customizable services to patients, caregivers and/or families who need assistance with navigating the health care system. Goal is to assist patients, caregivers, and or families:
- understand the nuances of their illnesses and treatment options
- feel empowered to navigate the complexities of the health care system
- obtain information to maintain a maximum state of wellness and
- make informed decisions based on their individual values and goals
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Who Are We?
- Registered nurses with many years of critical care and bedside experience
- Case managers who have worked for insurance companies, hospitals and home care agencies
- Billing specialists who have extensive knowledge and experience
- Individuals who have worked for insurance companies and understand the nuances of individual product offerings
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How Do We Do It?
- Advocate for patients and families, provide on-going support and expertise through assessment, planning, implementation and evaluation of individual patient needs
- Research, obtain and present information on treatment plans/options available
- Assist patients and families with understanding and ensuring their interests are represented at the table
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